Privacy Policy
Last updated: 20 October 2026
Welcome to By Dr Brittany Tasesa (BBT) (“we”, “us” or “our”).
We operate the website https://drbrittanytasesa.com, where we offer affirmation cards, reflective journals and other products and resources designed to support women's self-awareness, self-worth and personal growth.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, subscribe to our communications, participate in promotions or otherwise interact with us.
Our business is based in Aotearoa New Zealand.
Contact email: brittanytasesa@gmail.com
Website: https://drbrittanytasesa.com
We are committed to handling your personal information respectfully and in accordance with applicable privacy laws, including the New Zealand Privacy Act 2020.
The information we collect depends on how you interact with our website and business.
Information you provide to us
This may include:
- Contact details: your name, email address, phone number and delivery or billing address.
- Order information: products purchased, order value, transaction details, shipping information and purchase history.
- Account information: details associated with a customer account, if you create one.
- Marketing preferences: whether you have subscribed to our emails, entered a promotion or selected particular communication preferences.
- Customer communications: information you provide when contacting us with questions, feedback, requests or complaints.
- Reviews and user-generated content: reviews, photographs or other content you choose to submit about our products.
- Promotion entries: information submitted when participating in activities such as our Spin to Win promotion, including your email address and prize or discount information.
Please avoid including sensitive personal information in reviews or other submissions unless it is necessary for your request.
Information collected automatically
- When you visit our website, we or our service providers may collect information such as:
- Your IP address and approximate location.
- Browser type, device information and operating system.
- Pages viewed, products browsed and links clicked.
- The website or source that referred you to us.
- Website activity, session information and interactions with marketing content.
- Cookie identifiers and similar tracking technologies.
We use this information to operate our website, understand how visitors use it, improve our services and, where enabled and permitted, measure marketing performance and deliver relevant advertising.
How we use your personal information
We may use your personal information to:
- Process, fulfil and deliver orders.
- Take payments, manage refunds and provide customer support.
- Send transactional communications about purchases, delivery and order updates.
- Administer promotions, including Spin to Win, and deliver prizes or discounts.
- Send newsletters, product updates, promotional offers and other marketing communications where you have consented or where otherwise permitted by law.
- Personalise your shopping experience and recommend relevant products.
- Request and display product reviews.
- Understand website traffic, customer preferences and product performance.
- Measure the effectiveness of advertising and marketing campaigns.
- Maintain website security, prevent fraud and resolve disputes.
- Meet our legal, accounting and regulatory obligations.
We collect and use personal information for purposes that are lawful and reasonably connected to our business activities.
Email marketing and promotional communications
If you subscribe to our mailing list or provide the required consent, we may send you emails about our products, new releases, promotions, content and other updates from Dr Britt / BBT
We may use email marketing services, including Klaviyo, to manage subscribers, organise email lists, personalise communications and measure campaign performance.
If you participate in Spin to Win or another promotion, we may use your information to administer your entry and provide your prize. Receiving a prize or entering a promotion does not, by itself, necessarily mean that you have consented to ongoing marketing emails unless it has been explicitly stated in the promotion details.
At other times, when required, we will obtain separate or clearly expressed consent for ongoing marketing.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email. Unsubscribing from marketing will not prevent us from sending necessary transactional communications about an existing order.
We may retain limited information about your marketing preferences to respect your choices and maintain appropriate records.
Cookies and similar technologies
Our website may use cookies, pixels and similar technologies to make the website function, remember preferences, understand visitor activity and support marketing and advertising.
These technologies may be used for purposes such as:
- Keeping your shopping cart and checkout functioning.
- Remembering your preferences.
- Understanding website traffic and usage.
- Measuring the effectiveness of advertising.
- Showing relevant advertisements, where applicable.
- Supporting website features and integrations provided by third-party services.
Some cookies are necessary for the website to operate. Other cookies and tracking technologies may be optional, depending on their purpose and the settings available on our website.
You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect website functionality.
Third-party services and who we share information with
We do not sell your personal information to third parties for their own independent use. However, we may disclose information to service providers that help us operate our business, provide services or carry out the purposes described in this policy.
Depending on the services enabled on our website, these may include:
- Shopify: our ecommerce platform, which supports our online store, checkout and order management.
- Payment providers: providers that securely process payments and help prevent fraud.
- Shipping and fulfilment providers: services that help deliver your orders.
- Klaviyo: email marketing, subscriber management and campaign analytics.
- ManyChat: messaging automation and customer communications, where connected and used.
- Substack: our publishing and newsletter platform, where you subscribe to or interact with our Substack content.
- Loox: customer reviews and review-related features, where enabled.
- Kaching: product bundle and promotional purchasing features, where enabled.
- Analytics and advertising providers: services such as website analytics, social media pixels or advertising platforms, if installed and enabled.
- Professional advisers and authorities: where reasonably necessary to obtain professional advice, comply with legal obligations or respond to lawful requests.
These providers may process personal information on our behalf or in accordance with their own privacy terms, depending on their role and the service provided.
We encourage you to review the privacy policies of third-party services where relevant.
International transfers of information
Some of our service providers may store or process personal information outside New Zealand.
Where personal information is disclosed or transferred overseas, we take reasonable steps to ensure that the disclosure is handled in accordance with applicable privacy requirements.
Depending on the circumstances, this may involve assessing the recipient's privacy protections, contractual safeguards or other measures required by law.
The privacy laws of the country where information is processed may differ from those in New Zealand.
Targeted advertising and analytics
Where we use advertising or analytics technologies, we may share or make available certain information, such as cookie identifiers, device information, website activity or interactions with products, to help measure advertising performance and show relevant advertisements.
Depending on the platform and its settings, this may involve matching website activity with information held by an advertising provider.
We aim to configure these technologies in accordance with applicable privacy requirements and any consent or preference settings that apply.
You can manage available cookie preferences through our website and adjust advertising preferences through relevant third-party platforms.
Payment security
Payments made through our website are processed using Shopify's checkout and/or the payment providers made available at checkout.
We do not intend to collect or store full payment card details directly in our own customer records. Payment information is handled by the relevant payment provider in accordance with its security and privacy practices.
You should review the applicable payment provider's terms and privacy information if you have questions about how your payment information is handled.
How we protect your information
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification or disclosure.
These steps may include using reputable service providers, restricting access to information where appropriate and maintaining reasonable security practices.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
If a privacy breach occurs, we will respond in accordance with applicable legal requirements, including any obligations to notify affected individuals or the relevant authority.
How long we retain your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining appropriate business records and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it is held.
For example:
- Order and transaction records may need to be retained for accounting, tax or other legal purposes.
- Marketing information may be retained while you remain subscribed, subject to applicable requirements and our retention practices.
- Customer enquiries and reviews may be retained for as long as reasonably necessary to manage our relationship with you and maintain our services.
- Technical and analytics information may be retained according to the settings and retention policies of the relevant service provider.
Where information is no longer required, we will take reasonable steps to securely delete it or de-identify it, subject to any legal obligations or legitimate reasons for retaining it.
Your privacy rights
Under applicable privacy law, you may have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate.
Depending on the circumstances, you may also be able to request deletion of information, withdraw consent where processing is based on consent, or raise concerns about how your information has been handled.
These rights are subject to applicable legal requirements and exceptions.
To make a privacy request, contact us at:
Email: brittanytasesa@gmail.com
Please describe your request clearly so we can identify the relevant information and respond appropriately. We may need to verify your identity before providing information or making changes.
You can also unsubscribe from marketing emails at any time using the link included in those emails.
If you are dissatisfied with how we have handled a privacy concern, you may contact the Office of the Privacy Commissioner in New Zealand at https://www.privacy.org.nz.
Children's privacy
Our website and products are intended for a general audience and are not specifically directed at children.
We do not knowingly seek to collect personal information from children in circumstances where doing so would be inappropriate or unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us so we can assess the situation and take appropriate steps.
Links to other websites and platforms
Our website or communications may contain links to third-party websites, social media platforms and publishing services.
We are not responsible for the privacy practices, content or security of websites that we do not operate.
When you visit or interact with those services, their own privacy policies and terms may apply.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, technology or legal obligations.
Any updated policy will be published on this page, with the revised date shown at the top.
We encourage you to review this page periodically so you understand how your personal information is handled.
Contact us
If you have questions about this Privacy Policy, would like to make a privacy request or have concerns about how your personal information is handled, please contact:
Dr Britt / BBT
Website: https://drbrittanytasesa.com
Email: brittanytasesa@gmail.com
We will consider your request and respond in accordance with applicable privacy requirements.